top of page

Frequently Asked Questions!

Customization

Save the hassle of an "in-home estimate" and book a trusted pro today! Cleaned?

Online Booking

We've made it easy and worry free with our 256-bit encrypted booking form.

Easy Payment

Select your number of bedrooms and bathrooms, and select the add-ons you need.

PHOTO-2021-12-02-20-55-18 2.jpg
  • How often do I need a Deep House Cleaning?
    This is entirely up to you. If you are getting a D&J House Cleaning every other week or more, you won't need to get this service because your “Help Me” will keep your house in tip top shape. If you are not getting regular service, we recommend a Deep House Cleaning twice a year. Basement and windows are not included, but always you can add with extra cost Flat rates are based upon the entire size of the home. You may not omit a room or rooms to qualify for a lower rate
  • How long does a Move In/Out House Cleaning Take?
    Remember, D&J Cleaning is a flat rate service so your “Help Me” will always stay until the job is done. Average times for a Move In/Out House Cleaning are 4-5 hours depending on the size of the home. Now this comes out to between 12-15 hours of actual labor due to the number of Helps me in your home.
  • Can I schedule movers and cleaners on the same day?
    No. We cannot send our crew into your home if the home is not totally vacant. Our crews and the moving crew will get in each other's way. Please make sure you have moved everything out of the house before your cleaning crew arrives.
  • Isn't it easier and faster to clean a vacant home?
    This is a common misconception. Cleaning a vacant home and making it move in ready takes longer and is more labor intensive than cleaning a furnished home.
  • When should I schedule carpet cleaning?
    Carpet cleaning should always be the last thing you do. Basement and windows are not included, but always you can add with extra cost Flat rates are based upon the entire size of the home. You may not omit a room or rooms to qualify for a lower rate.
bottom of page